The Balcony Restaurant is an iconic café, bar, and restaurant in the heart of Townsville's CBD, boasting a 4.5-star rating across all major hospitality review platforms. Built in the 1920s, the venue exudes old-world charm and is named after its stunning, heritage-listed Queenslander-style building. Featuring a grand balcony, it offers a popular spot for al fresco dining. This unique venue is ideal for hosting a variety of events, from private functions, weddings and business meetings to cocktail parties, high teas, breakfasts, lunches, or simply enjoying coffee and sweet treats with friends.
The Balcony Restaurant has a loyal following, drawing both locals and tourists with its diverse menu, offering consistent casual dining options inspired by land and sea, all made with locally sourced ingredients. The owner-operators take great pride in delivering a high-quality dining experience, combining exceptional food with attentive, personalized front-of-house service.
Why you should purchase this great business opportunity:
Established Business (40 years)
Great CBD location
Excellent reputation
Polished and professional hospitality business
4.5 Stars across all review platforms
Great online presence
Active on social media with 10,000 followers on Instagram and Facebook
Well known amongst locals and tourists
Well-presented business
Comprehensive systems and procedures in place
Highly profitable business
A lot of growth opportunities
Easily run
Experienced and well-trained staff
Efficient operation
Trades 7 days a week
The business boasts a diverse customer base and operates seven days a week, with consistently strong weekend trade. Sunday is the peak trading day, driven by the CBD Markets that attract a high volume of customers. Weekday trade remains robust, thanks to a mix of locals and workers who frequent the venue for breakfast, coffee, lunch, and business meetings.
The Balcony Restaurant operates limited hours, generally from 8:00am to 2:00pm, with evening service reserved for private functions. There is a strong opportunity to boost revenue by extending operating hours to include dinner service and further provide outside catering which is highly profitable. The owners treat the business as a lifestyle, allowing for two days off during quieter periods. During these times, experienced and reliable staff manage the operation seamlessly, ensuring smooth and efficient service.
The owners place a strong emphasis on staff development and training, dedicating time and effort to maintain high service standards. This commitment is reflected in a low staff turnover rate, with casual employees remaining for an average of two years. Additionally, comprehensive systems and procedures are in place to streamline operations, ensuring efficiency. These well-established processes cover every aspect of the business, contributing to a positive experience for both customers and employees.
This turnkey operation is ready for new owners who share a passion for upholding the legacy of a polished and professional hospitality business. To support a smooth transition, the current owner is offering a generous training period, ensuring you become fully familiar with the business operations. This training will cover all essential behind-the-scenes processes, equipping you with the knowledge to run the business efficiently and seamlessly in the future.
If this prospect is of interest to you, contact us today. We are here to support you in exploring this exciting business venture.
